When you book a program and pay for it on our website, under a discounted rate, it is normally fully prepaid, non-cancellable, non-changeable, and non-refundable reservation. This type of booking will result in penalties, if cancelled, the entire program paid, including taxes.
If you book a reservation and pay for it on a third-party website, they will have their own cancellation policy, and must be cancelled through them.
To cancel a program, kindly get in touch with us via email or phone at (65) 6733 2282. Penalty charges will apply for late cancellation.